What Is Knowledge in the Age of Unlimited Information?

The question “What is knowledge?” goes back to Socrates and Plato. One of the most influential definitions that emerged later was that knowledge is justified true belief.

However, modern philosophy has shown this definition may not be sufficient. Through examples like Gettier cases, a person can hold a belief that is true and justified while still seeming to lack genuine knowledge.

What interests me is how this ancient question changes in the modern world. Today we have access to more information than any generation in history. The internet provides immediate answers to almost any question, and increasingly artificial intelligence can generate explanations on demand. Yet despite this abundance of information, certainty often seems harder to achieve. Conflicting sources, misinformation, and algorithmic content mean that people can easily encounter convincing arguments for completely opposite claims.

This raises a modern version of the Socratic problem:

If information becomes unlimited, does knowledge become easier to obtain, or paradoxically harder?

I’m curious whether others think the classical concept of knowledge still works in the information age, or whether our understanding of knowledge needs to change.

My personal take on this question -
If information becomes unlimited, it may appear that knowledge becomes easier to obtain. Yet this assumption fails under the logic developed in the preceding discussion. As systems grow in complexity, our ability to meaningfully navigate them does not scale in equal measure. The limitation shifts away from access and toward orientation.

In conditions of informational abundance, the individual is no longer constrained by scarcity, but by excess. Knowledge, often traced back to the idea of justified true belief associated with Plato, becomes destabilized when the volume of competing information exceeds our capacity to filter and priorities.

The central question is no longer what can be known, but what should be selected as knowledge.

At this point, a structural paradox emerges. Information, which conventionally functions as the foundation of knowledge, begins to undermine its own conditions of possibility. As demonstrated by Edmund Gettier, even beliefs that are both justified and true may fail to constitute knowledge. Within an environment defined by informational excess, such instability ceases to be exceptional and instead becomes systemic. As informational volume increases, the grounds for justification become progressively more fragile.

My view is that unlimited information makes knowledge systematically harder to obtain. This is not because truth disappears, but because it becomes submerged within complexity. Knowledge depends on constraint, on the ability to reduce, structure, and commit. Without these, the pursuit of knowledge dissolves into continuous selection without resolution. From this perspective, beyond a certain threshold, increasing information does not enhance knowledge. It begins to obstruct it.

1 Like

what you’re saying makes a lot of sense. I would suggest that the issue is not just excess information, but that anyone can potentially make and share information at a large scale. While i do see information sharing by average people as a boon as it puts some cracks in the corporate media, much of it isn’t held to any standards. I’d also like to add that I think part of the problem isn’t that people get stuck trying to discern what is good or bad information, it is that they simply do not have the skills. For example, if critical thinking is taught at the college level, then anyone who doesn’t go to college is likely not to learn it. Critical thinking is a powerful tool at wading through the garbage and finding the truths.

I have a similar thought years ago, I personally called the problem, “the Ladder of Knowledge”, where if information continues to grow, then it would take a person more and more time to accumulate knowledge to obtain enough knowledge to become an export in a certain field.
Yet a person’s time in life is limited, the information is not.
I pictured a ladder, where every curious person would love to reach the end of the ladder.
In the old day, say 1850, the top of entire field of Physics would take 10 years to get to. But nowadays 10 years of rigorously learning in a specific field of Physics is barely enough. And I believe it will get much much more difficult and time-consuming.
I think fundamentally we have the same concern, which is that in the future we will have more information, but less competency. It’s a real problem.

Interesting. If I were to give a terse definition for knowledge, it would be information that we possess that is in accord with reality. But with this definition comes a disturbing follow-up question; How do we know what information accords with reality?
Yet notice the interesting, and notable, word in this question; Know. What this means is that, if we are able to know, or even to know the possibility of not being able to know what is in accord with reality as a matter of indisputable fact, then we have at least one piece of knowledge which can be fallen back upon; we cannot know anything exterior to us to a certainty. So, knowledge that is truly in accord with reality, in a deductive sense, can be found only within us, not outside of us.

We are now at the age of misinformation and anyone with enough time online can make up “facts” and spread them as truth. Critical thinking or not, it seems people only truly care about what they want to hear, instead of the actual happening.

Look at the multi-billion dollar industry of snake oil also known as oral supplements. It’s one thing to want to have an expensive urine, it’s another to actually believe that a TV infomercial holds the key to longevity.

I agree that people do have a tendency to correct cognitive dissonance by believing what they want to believe even if it is not reality. I do think that Critical Thinking can be an aid though, even if not a fix all. The question seems to be if we gave people the tool, will they actually use it?

Good question!

I think most will, with varying degree of effectiveness. I think one of the best examples in action we can use is the jury.

I also wonder if a tool like critical thinking can also be used to enforce one’s beliefs rather than to expand them. For example, critical thinking teaches to look at the source: who are they, are they credible, what’s their motivation. But someone might be able to rationalize and find ways to discredit the source if they don’t like what it says.

I think this supports my idea of teaching critical thinking prior to college as well. Teenagers aren’t already bogged down with lots of beliefs entwined with their identity yet. This allows them to use critical thinking with the least amount of bias.

Of course. Teaching critical thinking is always a great idea. It is a tool put to good use by those who are already, personality-wise, level-headed and who really care to know the truth.

The classical structure of knowledge still works. The problem isn’t that our concept of knowledge doesn’t work. It’s that the conditions under which we acquire knowledge have changed dramatically, and most people don’t have the tools to navigate the change.

Think about how you actually come to know things. Very little of what you know comes from direct experience. You didn’t personally verify that the earth is 4.5 billion years old, or that DNA carries genetic information, or that Napoleon lost at Waterloo. You were told. Someone taught you, or you read it, or you heard it from someone you trusted. Almost everything you know, you know because other people told you. That’s testimony, and it’s the primary route through which knowledge circulates. It always has been. There are other routes, for example, logic, sensory experience, linguistic training, etc.

What the information age broke isn’t knowledge itself. It broke the conditions under which testimony used to be reliable. A generation ago, if a claim reached you, it had usually passed through some kind of filter. A teacher had credentials. A newspaper had editors. A book had a publisher who checked the author’s work. Those filters weren’t perfect, but they provided a rough discipline. The person telling you something was usually in a position to know, and you could assess their position.

Now testimony circulates at scale without those anchors. A claim arrives on your screen and you have no idea who made it, what they were in a position to know, or what checks it passed through before reaching you. The claim might be true. It might be false. It might be AI-generated. It might be a real expert sharing genuine knowledge. The problem is that it all looks the same. The signal that used to tell you “this person is in a position to know” has been stripped away.

And this creates a deeper problem. When people can’t tell reliable testimony from unreliable testimony, they fall back on how they feel about the claim. If it fits what they already believe, it feels right, so they accept it. If it doesn’t, it feels wrong, so they reject it. Feeling certain replaces actually knowing. Conviction gets mistaken for knowledge. And the information age makes this worse, because whatever you already believe, you can find someone online saying it back to you, which reinforces the feeling of certainty without providing any actual justification.

But none of this means the concept of knowledge needs updating. Knowledge is justified true belief plus understanding. The belief has to be true. It has to be justified, meaning you need to be able to account for why you hold it through routes that actually connect you to the truth. And you need to understand what you know, not just parrot a correct answer. That structure is as sound now as it’s ever been.

What people need isn’t a new theory of knowledge. They need better practice. When a claim reaches you, ask what route it arrived by. Is this testimony? If so, is the source in a position to know? Does it cohere with what you’ve established through other routes, through your own experience, through reasoning, through what you’ve learned from reliable sources over time? Are there reasons to doubt it that you’re ignoring because you want it to be true?

These aren’t new questions. They’re the questions good epistemology has always asked. The information age just made them urgent for everyone rather than just for philosophers.

Many philosophers accept that Gettier refuted JTB. I want to say, he didn’t. What he actually showed is that we’d been sloppy about what “justified” means. And once you tighten that up, the problem disappears.

Look at the original case. Smith has strong evidence that Jones owns a Ford. He infers the disjunction: “Either Jones owns a Ford or Brown is in Barcelona.” Jones doesn’t own a Ford, but by sheer coincidence Brown is in Barcelona. So Smith has a true belief, and it seems justified. But intuitively he doesn’t know.

The standard conclusion is that JTB must be missing something. A fourth condition. Or we need to replace the whole framework. And fifty years of epistemology has been spent trying to patch the hole Gettier supposedly opened.

But ask a simple question: was Smith actually justified? He believed Jones owned a Ford. Jones didn’t. His justification rested on a false premise. He thought he was justified, and from his perspective it looked like he was. But he wasn’t. The justification was broken at the root. Thinking one is justified isn’t the same as being justified.

This distinction matters, there’s a difference between appearing justified and being justified. In every Gettier case, the subject appears to have adequate justification but doesn’t. The reasons look good from the inside, but objectively they’re defective. They rest on false grounds, or they connect to the truth only by accident, or they fail to track what actually makes the belief true.

Once you see this, the response isn’t to add a fourth condition. It’s to clarify what the third condition always required. Justification means actual justification, not merely apparent justification. Three guardrails make this explicit. No False Grounds: your justification can’t rest on anything false. If it does, you weren’t justified, full stop. Practice Safety: the process that produced your belief has to be reliable across normal conditions, not just in this one lucky case. Defeater Screening: if there’s counterevidence available that you’ve ignored or failed to consider, your justification is incomplete.

These aren’t additions to JTB. They’re what justification always meant when we were being careful. Gettier cases exploit the gap between careful and careless uses of “justified.” They don’t show that knowledge is something other than justified true belief. They show that justification is harder to come by than we sometimes pretend.

And there’s one more piece. Understanding. When someone genuinely knows something, they don’t just hold a justified true belief mechanically. They grasp how the justification connects to the truth. They can recognize when the justification applies and when it breaks down. They can distinguish genuine grounds from apparent grounds. This understanding isn’t a fourth condition bolted onto JTB from outside. It’s what’s already implicit in what it means to be justified within a practice. A person who can’t tell the difference between actually having good reasons and merely seeming to have good reasons doesn’t understand what they believe, and that lack of understanding is itself a failure of justification.

So Gettier didn’t refute JTB. He showed that people can confuse seeming justified with being justified. The framework doesn’t need replacing. It needs the precision it always called for.

The official definition of knowledge is justified, true, belief (JTB theory of knowledge). I believe Edmund Gettier wrote his paper showcasing the now famous Gettier problems just to complete a formality, to fulfil a condition in his course. That’s like wearing a tie to a dinner and discovering knot theory. :laughing:

What is information though? A particular nucleotide, like adenosine, has 2 bits of information. Information in bits = \log_2 n where n is the number of equiprobable possibilities.

According to some sources the total information accumulated by humanity is in exa/peta (10^{15}, 10^{18}) bytes. For comparison the number of stars in the universe is estimated to be 10^{23}. That’s a lot of information.

I queried AI as to how long it would take a human to be as “knowledgeable” as AI and it said if a human worked nonstop, around 30,000 years. The life expectancy in even the healthiest nations is around 90.

The OP is apropos for the information age; what happens to knowledge when information explodes?

My poem could be called
yoga pants the federal reserve
pussy juice and blueberry conserve
mum

What is it about
son

Well I should have thought
that would be obvious
mum

Will it have reptilian aliens in it
son

Reptilian aliens
mum
why what for

Well are they not the ones
who operate
the global central banking
son
the reptilian royal elite
son
and as well
will the pussy juice
in this poem
be clotted onto the yoga pants
in the gusset area
son

Yes it will mum
the pussy juice
will be clotted onto them
there and thereabouts
the gusset area
mum
but
what is in pussy juice
mum

I don’t know
son
do you

No
mum I don’t
I could use chat GPT
to find out
mum

What would be the point of that son

What do you mean
mum

I mean where would life be
without its little mysteries
son

Fair point
mum
when people have sex
mum
do they eat
blueberry conserve together
to get right into the mood
for hard fucking
mum
smearing it over each others bodies
and such like that
mum

I don’t know
son
do you

No mum
not for sure
mum

Now what about the yoga pants
in this poem son
what do they mean there
in your poem
the yoga pants

Well mum
they signal danger
of the very worst kind

What danger
son

Well I should have thought
that would have been obvious
mum

If somebody is dehumanized and degraded
I mean if they are wearing yoga pants
mum
I fear that they will stop at nothing
because
to my mind
they are just following orders
mum
they are just following orders
and what if the orders change
mum
they could change into anything
those yoga pant directives
including executing old men like me
mum
they might kill me
if they get the word
mum
because I am bad for the climate
or something like that
mum