About a year ago, an associate of mine passed me her phone and casually said “hey, look at this.” It was a video of someone being killed. I’ve always managed to avoid anything like that on social media, so I was shocked: horrified by seeing it, angry at my friend for showing it to me without warning, and baffled that she could treat it with such nonchalance.
Since then, I’ve come to learn that many normal people watch videos like this all the time on social media, that it’s become normalized. I dimly remember the time in the early 1980s when there was a media panic over “snuff” videos. Back then, viewing the recorded death of a human being was entirely taboo, whether for entertainment or in news reports. The change between then and now seems to represent a significant moral desensitization.
If this is accepted—and I can imagine objections—a common reaction might be to say that civilization is breaking down; indeed, the world is full of such narratives at the moment, all meant to explain the disorientating societal changes we are seeing. But my thesis is that this moral numbness is not so much a failure of the civilizing process as its logical extension.
Sociologist Zygmunt Bauman, in his influential book, Modernity and The Holocaust, argues persuasively that the Holocaust was a product of modernity, not a setback on its forward march. Part of this argument is about how ordinary, decent people can be brought to commit or to contribute to acts of evil.
Bauman finds answers in the Milgram experiments and the ethical theory of Emmanuel Levinas.
Milgram
The Milgram experiments showed that ordinary people, when told to do so by an authority figure, will administer what they believe to be painful and sometimes even lethal electric shocks to a stranger. They do this not out of sadism but because the context of the experiment—perceived as a legitimate institutional organization—dissolves their sense of personal responsibility.
An aspect of this was distance:
Any force or event that is placed between the subject and the consequences of shocking the victim, will lead to a reduction of strain on the participant and thus lessen disobedience. In modern society others often stand between us and the final destructive act to which we contribute.
— Stanley Milgram, Obedience to Authority, p. 121
Levinas
For Levinas, morality originates not in rules, duties, or in reason, but in the direct encounter with the face of the Other.
The face is exposed, menaced, as if inviting us to an act of violence. At the same time, the face is what forbids us to kill.
— Levinas, Ethics and Infinity
In front of the face, I always demand more of myself.
— Levinas, Difficult Freedom: Essays on Judaism
Importantly for Bauman, this primordial source of morality is social, but it is prior to society. This is the distinction between (a) the mere fact of humans living together, and (b) the object of study of sociology, i.e., the structured system of institutions characteristic of civilization.
Putting it together
In a nutshell, Milgram showed very starkly how effectively distance disables moral responsibility, and Levinas identified exactly what it is that gets lost in these distancing mechanisms and processes.
The pre-societal source of morality is systematically dismantled by modernity. Bureaucracy works by increasing the distance between the actor and the consequences of their actions, replacing face-to-face encounters with files, numbers, efficiently and faithfully applied policy. Such moral impulse as remains is steered into dedication to the job and loyalty to one’s colleagues and bosses—those who, through proximity, remain within the moral circle.
What bureaucracy did in the execution of the Holocaust, the screen now does more widely. Though videos may appear to bring us close to the action, they actually constitute a distancing mechanism as effective as an administrative chain of command: the screen removes proximity and moral demand, and repeated exposure reinforces and deepens this effect, eroding our capacity to be affected by what we see.
For Levinas, in his phenomenology of morality, the power of the face is in its presence, and this is exactly what is lost in social media.
This connects up with @Baden’s concept of the faciality machine, described in his essay, Faciality and Pathology, which looks at
the transformation of the human face from a site of authentic sociality and character into a tool of technological and commercial exploitation.
The mechanism, the “faciality machine”, is
an abstract mechanism of the infosphere that harvests human attention by replacing real presence with simulated, virtualized emotion.
It’s in this context that a recording of someone’s death can appear between a makeup tutorial and a cat video, reduced to just another unit of stimulation.
What’s missing
I may develop this into a full article, but I wanted to see what the TPFers thought about it. The gaps I want to fill in are:
- Something about the civilizing process, as described neutrally or positively by Norbert Elias, to justify a widening of the claims about modernity to cover civilization in general
- The data: studies in social psychology by Konrath et al on changes in empathy over time—do these support my claim of desensitization?
- And something about possible futures…
[!question]
If the civilizing process extirpates the pre-societal sources of morality, and if returning to a pre-institutional, unmediated existence is impossible or undesirable, how can civilization be adjusted, re-imagined, or re-structured to reinstate those sources of morality?